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Chelsea Cohen

Chelsea Cohen is an Amazon seller, speaker & consultant. An Amazon expert, her regular clients include 7 & 8-figure sellers. She has been featured on AM/PM Podcast, 7-Figure Sellers Summit, and the Prosper Show & Amazing Summit stages, among others.
Updates to Amazon Return and Refund Policy

Updates to Amazon Return, Refund, and Reimbursement Policy

Update 08/24/2023: Currently in invite-only beta, Amazon introduced a new feature that allows some select sellers to disable the evaluation of returns, giving them more control over the return process. This means sellers no longer have to rely on Amazon’s evaluation of a returned product’s condition, which is not always accurate.  🚩 Imagine a customer […] Read More

Amazon is Testing A New Way to Show Product Reviews

Amazon is currently overhauling its product reviews system amid FTC’s pending rule on fake reviews. In a recent blog post, top-100 Amazon seller and Zulay Kitchen Co-Founder Aaron Cordovez calls to attention the new review formats that Amazon is A/B testing to possibly find a better way to display key customer reviews stats like review […] Read More

Amazon Working to Bring USPS Ground Advantage to its Buy Shipping Service

In a recent announcement, Amazon revealed its ongoing efforts to incorporate USPS Ground Advantage (GA) into Buy Shipping, a service that allows FBM sellers to purchase and print shipping labels for orders they receive from shoppers on Amazon. This service helps sellers save time and effort by integrating the label purchasing process directly into the […] Read More

Amazon Feature Updates: 3 New Seller Tools and Product Recall Reporting Page

Over the last two weeks, Amazon has made a series of announcements introducing new features and dashboards for Amazon sellers. Let’s recap. Here’s how to get started: Note that unlike Amazon Tailored Audiences, Brand Tailored Promotions do not allow email messaging your existing customers. Instead, the tool showcases your promotional discount to your target audience […] Read More

UPS Workers Ready to Repeat 1997 Mass Walkout Over Pay, Work Conditions

UPDATED: UPS Workers Ready to Repeat 1997 Mass Walkout Over Pay, Work Conditions

UPDATE 07/25/2023: 💪UPS and Teamsters have just set a higher labor standard for the logistics industry after reaching an agreement. Described as “historic” and “overwhelmingly lucrative” by the union, the five-year tentative contract includes pay raises for all 340,000 workers, additional full-time positions, and several workplace safety improvements. Each UPS union worker is set to […] Read More

Amazon Offers New Fulfillment Fee Discounts on Select ASINs

📣 ICYMI: Amazon quietly introduced a new discount program Sufficient Inventory Level Promotion. This limited-time offer grants eligible sellers reductions on forthcoming fulfillment fees.  To unlock these cost-saving benefits, you must have ASINs that meet Amazon’s eligibility requirements for the program and send in the suggested unit quantities for those products during specific time frames. […] Read More